Parent Survey Privacy Notice

Parent Survey Privacy Notice

Parent Survey Privacy Notice

Why are we carrying out this survey?

Why are we carrying out this survey? 

You will know that your child’s school is part of United Learning a group of schools across England.    
The main aim of this survey is to understand how you feel about different aspects of your child’s school and learning, and to gather specific information on:    

  • How parents perceive their child’s school, from a customer service perspective. 
  • The quality of communication and partnership with the school. 
  • How parents support their children’s education at home, including what the school could do to help parents take a more active role.    

The legal basis for processing the answers that you provide   

You do not have to complete this survey. If you do choose to respond we will use/ process your answers as set out below. Our legal basis for running the survey is that it is in the legitimate interests of United Learning Trust.     

Our condition for processing ethnicity data is equality of opportunity and treatment.

Who is Edurio?

Edurio Ltd is an educational survey company who we commission to administer our annual staff, parent and pupil surveys. Edurio keeps their data within the EU.

Who will see my survey responses?

Your answers will go directly to Edurio and anonymised responses will be shared with the headteacher and school leadership team at your child’s school through the Edurio platform. Single person response data will never be presented on the Edurio platform and will always be combined to a minimum of three individuals’ responses.  

This means that your child’s school will be unable to identify you from the information Edurio provides to them unless you say something in your responses that identifies you.  

The answers that you provide will also be analysed by a small team at United Learning’s central office. They will analyse the responses that we receive alongside the information that we already hold about your child such as attainment data, pupil characteristics and pupil survey data in order to achieve the aims set about above. They will do this by linking the demographic data you provide in parent survey with the information we already hold about your child. Any reports they produce using the survey responses will not identify you or your child. All staff who have access to the survey data at both United Learning and Edurio have a duty to keep responses confidential. 

Please note, if you provide your answers in a language other than English, we may also need to share them with a translator.   

Your anonymous text responses may be used by the school for communications purposes, for example, to support marketing. 

How long will we keep your answers for?   

We will keep the individual responses that you provide for 10 years. Once individual responses have been deleted, we will retain aggregated scores so that we can compare the results of this survey with any future surveys.   

How can you access the information we hold about you?   

You have the right to request a copy of the personal information that United Learning holds about you (called a subject access request). Please contact the group’s Company Secretary on if you wish to exercise this right.  

Further information about your rights (to rectification, erasure, restriction of processing, objection to processing and right to data portability) can be found in the Pupil and Parent/Carer Privacy Notice, a copy of which is on your school’s website.  

Legal information    

  • The Data Controller for the Independent Schools is United Church Schools Trust. 
  • The Data Controller for Academies is United Learning Trust. 
  • United Learning is the operating name for these two charities. 
  • The Data Processor is Edurio. 
  • The Data Protection Officer is Alison Hussain



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