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Parent Experience Report 2025

Over 72,000 parents share how engaged, informed, and confident they feel about their child’s school.

Strong relationships with parents are a cornerstone of school improvement. But knowing whether your parental engagement strategy is truly working requires more than anecdotes; It needs consistent, reliable evidence.

Our annual Parent Experience Report brings together feedback from more than 72,000 parents in the 2024/2025 academic year. It offers a three-year perspective on how communication, engagement, and trust in schools have shifted over time.

Access the newest data on:

Key changes from 2022 to 2025

National trends in satisfaction with engagement, comms, and feeling welcome.

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Primary vs secondary trends

Changes in parental views depending on the school year of their child.

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Drivers of parent satisfaction

Factors with the strongest correlation to parent satisfaction and engagement.

Why this matters for the year ahead

The Parent Experience Report is designed to give education leaders a clear, evidence-based view of what parents truly value. With the insights, you can:

  • Reflect on how your current approach compares to national trends
  • Prioritise actions with the greatest impact on building trust with your community
  • Spot areas for improvement early, particularly in safeguarding confidence, communication, and inclusion
  • Support strategic decision-making with robust data to share with leadership teams, governors, or trustees
  • Tailor your approach for primary and secondary settings within your school, trust or school group

Edurio’s national report highlights both progress and challenges. While more parents feel respected and engaged, a lack of clarity around the trust’s role risks undermining that progress.

As leaders, we have a responsibility to bring parents with us, to make sure the vision, purpose and work of the trust is visible, relatable, and clearly connected to what matters most: their child’s and young person’s success. Partnership and clarity are key and ever more important going forward.

John Murphy

John Murphy

Former Chief Executive of Oasis Community Learning