Cookies Policy

What are cookies?

Cookies are small data files that your web browser stores in your computer or mobile device.

How Edurio uses cookies?

• When you use and access the Edurio service, we may place a number of cookies in your web browser. We use cookies to secure the basic functionality of the Website, which also includes following your navigation on the Website, as well as remembering the visitor. We use both our own cookies, as well as third-party cookies.
• Cookies used in the Website are only connected to an anonymous user and its computer and are not linked to any user’s personal data. Cookies for the storage of personal information or transfer of information to third parties are not used in the Website.
• We do not use cookies for advertising or retargeting purposes.

We use third-party cookies for the following purposes:

• Google Analytics: to analyse page visits in anonymised and aggregated way with the goal to make our service better.
• Hotjar: in order to better understand our users’ needs and to optimize service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in an anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
• Chatlio: to allow the Chat & Support system to identify the same person across all our service websites, and be able to chat or interact with our Support from any of our web resources.

How can you control cookies?

You can manage website cookie preferences in your browser settings, and by requesting further information, including that their cookies be turned off or deleted by sending a request electronically to edurio@edurio.com. Deletion of cookies can, however, disrupt the quality of the service, including preventing further access to the services.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser:

• For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
• For the Internet Explorer web browser, please visit this page from Microsoft: https://support.microsoft.com/kb/278835
• For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• For the Safari web browser, please visit this page from Apple: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• For any other web browser, please visit your web browser’s official web pages.
• To opt-out of Google Analytics: Google Analytics Opt-out Browser Add-on.

If you use our service without explicitly opting out, it means that you understand and agree to data collection for the purpose of analytics and improving the service quality.

Jurisdiction

The Website and the services are provided by Edurio Ltd, company number 09672862, registered office at 199 Rodney Road, London, England, SE17 1RG.

Use of the Website and the Services as well as these Terms are governed by the laws of England and Wales. Settlement of all related disputes is under the sole jurisdiction of the courts of England and Wales unless the service is used on the basis of an agreement with Edurio SIA or Edurio Ltd Branch in Latvia, in which case use of the website and the services shall be governed by the laws of Latvia and all disputes related thereto shall be subject to the jurisdiction of the courts of Latvia.